BizChannel@CIMB
 
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AccountServices@CIMB |  Payments@CIMB |  Collections@CIMB |  LiquidityManagement@CIMB |  Delivery Channels
 
FAQs

 

 

1 What is BizChannel@CIMB?
BizChannel@CIMB is an online portal that provides a range of products and services to suit your business needs and serve your changing financial needs. You will be able to access a complete suite of secured banking services which enables you to manage your finance anytime anywhere while maintaining full control over your accounts. Equipped with high-level security features, we assure confidentiality of your financial and organization information.
2 What are the services offered in BizChannel@CIMB?
Based on the services subscribed, organization users can accomplish these tasks using BizChannel@CIMB:

AccountServices@CIMB

AccountServives@CIMB allows customers on-line, real-time and secure access to information through CIMB. With this service, you can:

  • View account statements and details of transactions
  • View historical data up to a specified period of time with search function ability
  • Statement downloads in various formats for ease of bank account reconciliation and seamless integration to your accounting systems
  • Advice Printing with option to embed company logo by email or physical mail
  • Maintain Favourite Account and Template for recurring payments

Payments@CIMB

Payments@CIMB solutions aim to expedite payments in the most cost-efficient manner to enhance a corporate's purchase-to-pay cycle with the following solutions:

  • Bulk Payments - Payroll including salary credits, EPF, LHDN, SOCSO and ZAKAT
  • Interbank GIRO (IBG)
  • Fund Transfer
  • Cashier's Order & Demand Drafts
  • RENTAS & Telegraphic Transfers
  • Government Payment Services
  • FPX Payments
  • DuitNow Transfer

Collections@CIMB 

Collections@CIMB solution focuses on providing cost-efficient solutions to enhance a company's order-to-cash cycle. Value for funds and information flows for account reconciliation are enhanced via the following solutions:

  • Collections inquiry module
  • Direct Debit - CIMB & PayNet
  • Bill Payments
  • JomPay
  • FPX Collections
  • DuitNow ID (with Business Registration Number)
3 Do I have to pay for using BizChannel@CIMB?
BizChannel@CIMB charges nominal monthly subscription fees and competitive transaction charges. However, CIMB has the discretion to impose other charges prior to which sufficient notice will be given to customers.
 
Transaction Types
BizChannel@CIMB Fees & Charges

Monthly Subscription

RM20 per user

Security Device Fee

RM100 per device

Telegraphic Transfer

RM6 (SGD, Indon Rupiah, Thai Baht)
RM20 (Other currencies)

Real Time Gross Settlement (RTGS/RENTAS Payment/ Local Bank Transfer)

RM2 per transaction

Interbank GIRO Fund Transfer (IBG)

RM0.10 per transaction

DuitNow Transfer

Waived until 31 December 2021

Bulk Payments

RM0.10 per transaction

Banker's Cheque

RM5 and stamp duty of RM0.15
Stop Payment Instruction on Bulk Payment RM10 per instruction

Demand Draft
i) Local Demand Draft
ii) Foreign Demand Draft
FDD denominated in Malaysian Ringgit
FDD denominated in foreign currency less than RM5,000
FDD denominated in foreign currency more than RM5,000


RM5

RM2
RM5
No Charge

* Note: The RM0.50 processing fee on each cheque issued will take effect on 2 January 2015.

4 Is the service available 24 hours a day?
BizChannel@CIMB is available 24/7 for account balance subject to scheduled downtime for fixes or system enhancement. The scheduled downtime will be announced at the BizChannel@CIMB login page and home page after login.
5 Is there a cut-off time for payment processing?

Yes. The cut-off time will depend on the type/mode of transactions.

Transaction
Start Time
End Time

In House Transfer

12:10am 11:55pm

Interbank GIRO

12:10am 11:55pm

DuitNow

12:10am 11:55pm

Bill Payment

12:10am 11:55pm

JomPay

12:10am 11:55pm

RENTAS

8:00am 3:30pm

FPX Payment

24 hours

Telegraphic Transfer (TT)
Note: Subject to foreign currencies' individual cut off time

7:00am 4:00pm

Statutory Payments

4:30am 11:30pm

Bulk Payments & Payroll

4:30am 6:30pm

Bulk Payments - RENTAS

4:30am 3:30pm

Bill Payments Upload

7:00am 11:30pm

JomPay Upload

7:00am 11:30pm

Bulk Payment - TT

7:00am 4:00pm

CIMB Direct Debit

7:00am 5:00pm

PayNet Direct Debit

7:00am 5:00pm
 

What are the currency cut-off time for Live rates?

Currency
Currency Code
Cut Off Time (COT)

Emirati Dirham

AED
16:00

Australian Dollar

AUD
12:00

Bangladeshi Taka

BDT
16:00

Bruneian Dollar

BND
15:00

Canadian Dollar

CAD
16:00

Swiss Franc

CHF
16:00

Chinese Yuan

CNY
15:00

Danish Krone

DKK
16:00

Euro

EUR
16:00

British Pound

GBP
16:00

Hong Kong Dollar

HKD
15:00

Indonesian Rupiah

IDR
15:00

Indian Rupee

INR
16:00

Japanese Yen

JPY
11:00

Sri Lankan Rupee

LKR
16:00

Norwegian Krone

NOK
16:00

New Zealand Dollar

NZD
11:00

Philippine Piso

PHP
12:00

Pakistani Rupee

PKR
16:00

Saudi Arabian Riyal

SAR
16:00

Swedish Krona

SEK
16:00

Singapore Dollar

SGD
15:00

Thai Baht

THB
15:00

United States Dollar

USD
16:00

South Africa Rand

ZAR
16:00

The cut off time is at GMT +8 Time Zone.


6 Can I access the service from different PCs?
Yes, as long as you meet the minimum system requirements, you can access BizChannel@CIMB from any PC of your choice.
7 Can I access the service from overseas?
Yes, as long as your PC has Internet access while you are overseas, you will be able to access BizChannel@CIMB.
8 Does the bank current policy use online personal information for disclosure to third party for marketing or promotional purposes?
No.
 
Information on Packages & Application
BizLite Application Status
First Time Login Guide
Guides and Forms
FAQs
Terms & Conditions
Counter Rates
Forex
For Assistance
Call - 1300 888 828/+603 2297 3000
Email - mybusinesscare@cimb.com
 
 
     
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