BizChannel@CIMB
 
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AccountServices@CIMB |  Payments@CIMB |  Collections@CIMB |  LiquidityManagement@CIMB |  Delivery Channels
 
FAQs

 

 

1 What is BizChannel@CIMB?
BizChannel@CIMB is an online portal that provides a range of products and services to suit your business needs and serve your changing financial needs. You will be able to access a complete suite of secured banking services which enables you to manage your finance anytime anywhere while maintaining full control over your accounts. Equipped with high-level security features, we assure confidentiality of your financial and organization information.
2 What are the services offered in BizChannel@CIMB?
Based on the services subscribed, organization users can accomplish these tasks using BizChannel@CIMB:

AccountServices@CIMB

AccountServives@CIMB allows customers on-line, real-time and secure access to information through CIMB. With this service, you can:

  • View account statements and details of transactions
  • View historical data up to a specified period of time with search function ability
  • Statement downloads in various formats for ease of bank account reconciliation and seamless integration to your accounting systems
  • Advice Printing with option to embed company logo by email or physical mail
  • Maintain Favourite Account and Template for recurring payments

Payments@CIMB

Payments@CIMB solutions aim to expedite payments in the most cost-efficient manner to enhance a corporate's purchase-to-pay cycle with the following solutions:

  • Bulk Payments - Payroll including salary credits, EPF, LHDN, SOCSO and ZAKAT
  • Interbank GIRO (IBG)
  • Fund Transfer
  • Cashier's Order & Demand Drafts
  • RENTAS & Telegraphic Transfers
  • Government Payment Services
  • FPX Payments

Collections@CIMB 

Collections@CIMB solution focuses on providing cost-efficient solutions to enhance a company's order-to-cash cycle. Value for funds and information flows for account reconciliation are enhanced via the following solutions:

  • Collections inquiry module
  • Direct Debit - CIMB & PayNet
  • Bill Payments
  • JomPay
  • FPX Collections
3 Do I have to pay for using BizChannel@CIMB?
BizChannel@CIMB charges nominal monthly subscription fees and competitive transaction charges. However, CIMB has the discretion to impose other charges prior to which sufficient notice will be given to customers.
 
Transaction Types
BizChannel@CIMB Fees & Charges

Monthly Subscription

RM20 per user

Security Device Fee

RM100 per device

Telegraphic Transfer

RM6 (SGD, Indon Rupiah, Thai Baht)
RM20 (Other currencies)

Real Time Gross Settlement (RTGS/RENTAS Payment/ Local Bank Transfer)

RM2 per transaction

Interbank GIRO Fund Transfer (IBG)

RM0.10 per transaction

Bulk Payments

RM0.10 per transaction

Banker's Cheque

RM5 and stamp duty of RM0.15
Stop Payment Instruction on Bulk Payment RM10 per instruction

Demand Draft
i) Local Demand Draft
- Telex / Fax charges
- SWIFT charges

ii) Foreign Demand Draft
FDD denominated in Malaysian Ringgit
FDD denominated in foreign currency less then RM5,000
FDD denominated in foreign currency more then RM5,000


RM5
RM30
RM10


RM2
RM5
No Charge

* Note: The RM0.50 processing fee on each cheque issued will take effect on 2 January 2015.

4 Is the service available 24 hours a day?
BizChannel@CIMB is available 24/7 for account balance subject to scheduled downtime for fixes or system enhancement. The scheduled downtime will be announced at the BizChannel@CIMB login page and home page after login.
5 Is there a cut-off time for payment processing?

Yes. The cut-off time will depend on the type/mode of transactions.

Transaction
Start Time
End Time

In House Transfer

12:10am 11:55pm

Interbank GIRO

12:10am 11:55pm

Bill Payment

12:10am 11:55pm

JomPay

12:10am 11:55pm

RENTAS

8:00am 3:30pm

FPX Payment

24 hours

Telegraphic Transfer (TT)
Note: Subject to foreign currencies' individual cut off time

7:00am 3:00pm

Statutory Payments

4:30am 11:30pm

Bulk Payments & Payroll

4:30am 6:30pm

Bulk Payments - RENTAS

4:30am 3:30pm

Bill Payments Upload

7:00am 11:30pm

JomPay Upload

7:00am 11:30pm

Bulk Payment - TT

7:00am 3:00pm

CIMB Direct Debit

7:00am 5:00pm

PayNet Direct Debit

7:00am 5:00pm
 

What are the cut-off times for foreign currencies?

Currency
Currency Code
Cut Off Time (COT)

Emirati Dirham

AED
3:00pm

Australian Dollar

AUD
12:00pm

Bangladeshi Taka

BDT
3:00pm

Bruneian Dollar

BND
3:00pm

Canadian Dollar

CAD
3:00pm

Swiss Franc

CHF
3:00pm

Chinese Yuan

CNY
3:00pm

Danish Krone

DKK
3:00pm

Euro

EUR
3:00pm

British Pound

GBP
3:00pm

Hong Kong Dollar

HKD
3:00pm

Indonesian Rupiah

IDR
3:00pm

Indian Rupee

INR
3:00pm

Japanese Yen

JPY
11:00pm

Sri Lankan Rupee

LKR
3:00pm

Norwegian Krone

NOK
3:00pm

New Zealand Dollar

NZD
12:00pm

Philippine Piso

PHP
12:00pm

Pakistani Rupee

PKR
3:00pm

Saudi Arabian Riyal

SAR
3:00pm

Swedish Krona

SEK
3:00pm

Singapore Dollar

SGD
3:00pm

Thai Baht

THB
3:00pm

United States Dollar

USD
3:00pm

South Africa Rand

ZAR
3:00pm

6 Can I access the service from different PCs?
Yes, as long as you meet the minimum system requirements, you can access BizChannel@CIMB from any PC of your choice.
7 Can I access the service from overseas?
Yes, as long as your PC has Internet access while you are overseas, you will be able to access BizChannel@CIMB.
8 Does the bank current policy use online personal information for disclosure to third party for marketing or promotional purposes?
No.
 
Registration
Download Centre
Login Guide
FAQs
Terms & Conditions
Counter Rates
Forex
For Assistance
Call - 1300 888 828/+603 2297 3000
Email - mybusinesscare@cimb.com
 
 
   
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