| 1 |
What are the items required when I login for the first time? |
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The items required are as follow:
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• 1st email: |
Email entitled BizChannel@CIMB Login Details |
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• 2nd email: |
Email entitled BizChannel@CIMB User Password (with password-protected file) |
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• SMS notification: |
PIN to open the password-protected file from 2nd email to retrieve user password |
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• Security device: |
Only applicable to System Administrators/Authorisers of Standard/Customised Package (to be couriered to your office mailing address) |
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| 2 |
How do I log in for the first time? |
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| 3 |
How do I login subsequently? |
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Step 1: At the login page, enter your Corporate ID, User ID and click “Continue” button
Step 2. The following page will appear and you will be prompted to key in your OTP.
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(a) For System Administrators/Authorisers of Standard/Customised Package
- Turn on your security device, enter your PIN. When prompted with "APPLI" on screen, press "1" for OTP.
- Enter the number shown on screen into the "OTP (One-Time-Password)" field above and click "Login” button after that.
- Login to BizChannel@CIMB is successful.
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(b) Other roles except for System Administrators/Authorisers of Standard/Customised Package
- OTP will be sent via SMS to your mobile phone.
- Enter the number shown in the SMS into the "OTP (One-Time-Password)" field above and click "Login” button after that.
- Login to BizChannel@CIMB is successful.
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| 4 |
Is there any complimentary training for BizChannel@CIMB? |
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Yes, there is a complimentary web-based training but it is only applicable for BizChannel@CIMB customers who have signed up for the Standard & Customised Transaction Package. The registration steps are as below:
- Visit BizChannel@CIMB Home page at http://cimb-bizchannel.com.my/
- Click on “Complimentary Training” under “Highlights” field
- Select the available time slot to register for the training
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